Customer Service 101-Perry

This course is targeted at city managers, city clerks, finance officers, customer service staff, and any city employee who comes in contact with the public. This class also covers the importance of internal customer service in working with fellow employees. The course will feature taking a proactive approach to citizen complaints.  A focus on using technology and other resources in providing assistance to citizens and understanding customer expectations for delivery of services will be the primary discussion.  Offering solutions, problem solving and staying abreast of current trends will be explored in the class.
9/21/2023 9:00 AM - 12:00 PM
Eastern Daylight Time
Perry Event Center 1121 Macon Rd Perry, GA 31069 UNITED STATES
Sign in or create an account to register Registration ends 9/19/2023 5:00 PM
Eastern Daylight Time
Event Contact
Ms. Artiffany Stanley - Phone: (678) 686-6285

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